Development of a Workflow Management System for Higher Education: Case study of a Department in a Nigerian University

  • Olufikayo A. Adedapo
  • Jamilu Bello
  • Mutiat A. Ogunrinde
  • Mayowa O. Oyediran
  • Michael O. Adio
  • Okikiola A. Oyekola

Abstract

 The growing complexity of academic and administrative processes in educational institutions necessitates an efficient and streamlined approach to managing workflows effectively. The research work presents the development of a cutting-edge Workflow Management System (WMS) designed to cater to the needs of the Department of Mathematical and Computer Sciences. The WMS is built using Flutter, a popular cross-platform framework, and Firebase, a scalable and cloud-based backend service. These challenges underscore the importance of a tailored WMS that can centralize communication, automate tasks, and enhance productivity. This research project encompasses a systematic approach, beginning with requirements gathering through observation and prototyping, followed by the design and development phases. Agile development principles were employed to ensure flexibility and adaptability throughout the project life-cycle. The outcomes of the research work, including any improvements made based on user feedback. This research has significantly improved communication efficiency, task allocation, and time management. Users reported increased collaboration, reduced delays, and better organization of academic and administrative activities and the potential to improve the efficiency and accuracy of collaboration management within the department and enhance the user experience for both the collaboration department and the college community. The developed workflow Management System proved valuable for the department, addressing their needs and streamlining their workflows. The successful integration of Flutter and Firebase showcased the potential of modern technologies to revolutionize traditional processes in educational institutions.

References

Ayodeji, A. O., & Olubiyi, M. O. (2020). Design and implementation of a workflow management system for universities. International Journal of Engineering Research & Technology, 9(7), 253- 259.

Feldmann, R., Witzmann, D., & Maedche, A. (2018).workflow management systems: A research perspective. Business & Information Systems Engineering, 60(6), 457-470.

Beyer, M., Binder, S., & Müller, C. (2019). Improving healthcare processes with a workflow management system: A case study in a hospital. Procedia CIRP, 84, 122-127.

Mendoza, J., Rodríguez, J. A., & Ramírez, J. (2020). Optimizing manufacturing processes with a workflow management system: A case study in a manufacturing plant. Procedia Manufacturing, 47, 657-662.

Denecke, K., & Kohler, M. (2020). A Framework for Digital Transformation in Higher Education: Integrating Process Automation and Data Analytics. Journal of Higher Education Policy and Management, 42(3), 263-280.

Masud, M., & Huang, L. (2013). Towards a University e-Administration: A Cloud- Based Approach. Procedia Computer Science, 17, 558-566.

Alomari, S., & Thomas, T. (2016). Evaluating the Efficiency of Workflow Management Systems for Higher Education Institutions. International Journal of Educational Management, 30(5), 738- 754.

Pussep, A., & Schulte, S. (2020). Implementation of Business Process Management in Higher Education Institutions: A Case Study from an Administrative Perspective. International Journal of Information Systems in the Service Sector, 12(2), 1- 23.

Li, Y., Liu, J., Wang, Y., & Xie, B. (2021). A performance evaluation framework for workflow management systems. Journal of Ambient Intelligence and Humanized Computing, 12(4), 4231-4244.

Zhang, Y., Zhang, C., Li, Y., & Yuan, Y. (2019). A simulation-based approach for workflow optimization. IEEE Access, 7, 122875- 122884.

Van Der Aalst, W. M. (2016). Process mining: discovery, conformance and enhancement of business processes. Springer.

Dijkman, R., Dumas, M., & Ouyang, C. (2020). Workflow management: A survey of issues and approaches. ACM Computing Surveys, 53(2), 1- 37.

Ghose, A., & Mahajan, R. (2018). Workflow management systems: A review of recent advances and trends. Decision Support Systems, 114, 1-10.

Sarker, S., & Lee, W. (2020). Research trends and future directions in workflow management systems. Information Systems Frontiers, 22(6), 1335-1355.

Li, H., Chen, Y., & Wu, Y. (2021). Cloud-based workflow management systems: Challenges and opportunities. Future Generation Computer Systems, 116, 259- 269.

Zhao, Y., Song, L., Zhang, W., Chen, X., & Chen, Q. (2020). Blockchain-based workflow management. IEEE Transactions on Services Computing, 13(2), 290-303.

Zhang, J., Wang, J., Qin, Y., & Tang, H. (2019). Integration of IoT and workflow management system. Future Generation Computer Systems, 97, 107-115.

"Firebase." Firebase. Accessed 6 April 2023, https://Fire base.google.com/ "Web Application." Techopedia. Accessed 6 April2023,https://www.techopedia.com/definition/23 86/web-application

"Flutter for Web." Flutter. Accessed 6 April 2023, https://flutter.dev/web

"Agile Methodology." Agile Alliance. Accessed 6April2023,https://www.agilealliance.or g/agile101/

"Data Management." Techopedia. Accessed 6 April2023,https://www.techopedia.com/ definiti on/25245/data-management

"Security." Techopedia. Accessed 6 April 2023, https://www.techopedia.com/definition/ 26232/security

"Scalability." Techopedia. Accessed 6 April 2023,https://www.techopedia.com/defini tion/31 1/scalability

"Cloud Computing." NIST. Accessed 6 April 2023, https://www.nist.gov/topics/cloud computing.

Published
2023-12-31